Delivery Policy

Last updated: [DD/MM/YYYY]

What you receive

SahiNumber sells digital reports only. Nothing physical is shipped, and there are no delivery charges.

How and when it is delivered

Your report appears on screen, straight after payment, at a private link in your browser. We show it as soon as Razorpay confirms the payment to our server, which usually takes a few seconds. If confirmation takes longer, the page tells you and keeps checking. You can also come back to your link later.

The report is in the language you chose at checkout, Hindi or English.

We don't send it anywhere

We don't ask for your email address or phone number, so we don't send the report by email, SMS or WhatsApp, and there is no account to log in to. The report is yours to keep, using the options on the report page:

• Save as PDF, made by your own browser
• Save as image, for your phone's gallery
• Share / Save to…, to send it to an app of your choice (we never learn which one)
• My reports, which keeps the link in this browser on this device
• QR code, to open the same report on another device
• Recovery card, with your order ID and payment ID

If you lose the link

Go to Recover my report and enter the same details plus your payment ID (it starts with pay_ and is on your recovery card and in Razorpay's receipt). You get a fresh link straight away. We can't resend a report ourselves, because we don't keep a copy.

If the report doesn't appear

First try opening your link again, or use the Recover page. If it still doesn't work, write to support@sahinumber.com with your payment ID. If we can't get your report to you, we refund you in full. See the Refund and Cancellation Policy.

Where we deliver

The service is for customers in India, with prices in Indian rupees. You need an internet connection and a recent web browser.